Legal terms for access and wallet records
Our Legal notice explains the conditions that apply when you create, use or close an account. Access depends on local law, and you must provide accurate account details so we can match phone verification with the account holder before access is granted. Payment records may show
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DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, because those entries help us reconcile wallet status and account requests. We may pause a transaction when information conflicts, a payment cannot be matched, or a policy check remains open. The notice also describes how we
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handle restricted access, account closure, corrections and contact requests. Read it before opening an account, then keep a copy if you need to ask about a particular deposit, withdrawal or verification event.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.